Thank you for giving us a couple of minutes to share your experience. Today we will be gaining your thoughts and opinions in order to help ABC Company better serve you in the future. Please note this survey is managed independently by the Australian Customer Service Awards and all of the answers and comments you provide will be kept in the strictest confidence. Please click 'Start’ to begin.
Please note this is s sample survey. If you like what you see lets talk.
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First, please select how likely it is that you would recommend ABC Company to a friend or colleague?

 
What is the most important improvement that would make you more likely to recommend ABC Company?

 
What is the primary reason for the score you just gave ABC Company?

 
This set of questions is designed to measure the effectiveness of ABC Company staff. On a scale of 1-10, 1 being extremely poor and 10 being extremely good, please rate the level of performance ABC Company staff achieve in each area of service:

 
Please rate ABC Company team members on Helpfulness











 
Please rate ABC Company team members on Friendliness











 
Please rate ABC Company team members on Knowledge.











 
Please rate ABC Company team members on Speediness.











 
Please rate ABC Company team members on Overall Service.











 
Our next question is designed to measure how ABC Company ranks next to it's competitors. Please select how you feel ABC Company's customer service compares to its competitors: *


 
Considering all factors, please select the response below that best describes your overall satisfaction level with ABC Company's customer service:


 
Please let us know if there any aspects of ABC Company's customer service that could be improved to make your experience better? *

 
Finally, we would like to know if you have any additional comments that you think ABC Company should be aware of.  If so, please explain in the text box below:

 
Thank you for taking the time to participate in this survey. We highly value and appreciate your feedback. If you would like an ABC Company team member to contact you to discuss your comments further or if you would be willing to provide a formal testimonial please click Yes, or to submit your feedback now please click No: *

Please note that by selecting "Yes" you are agreeing to share your feedback and contact information with ABC Company.
     
 
Great, please complete the following fields so we can get an ABC Company team member to get in touch. Let's start with your first name.

 
Finally lets add your phone number and we'll be ready to go.

Awesome. You're all done. As a small thank you from the folks at ABC Company please visit the link below to claim your exclusive offer.
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